DUX

A good fit

DUX fits product teams that need evidence from users before or after launching a digital product. Its official material describes research support from ideation through development and release, with studies adapted to each project's questions and target audience. The agency is especially relevant when a team needs participant recruitment in Belgium, native-language moderation or a research specialist to organize sessions, analyse observations and turn them into practical recommendations.

Services

The public service catalogue covers moderated usability testing, one-to-one user interviews, UX audits, eye-tracking studies, guerrilla testing and quantitative surveys. DUX also offers story-mapping and other product-team workshops, plus UX research training through DUX Academy. Its site states that research, reporting and presentations can be delivered in French, Dutch, English and German, with other local-language research available by arrangement.

Representative work

DUX's public client material names organizations including Immoweb, Christelijke Mutualiteit, itsme, the Council of the European Union and AutoScout24. The provider describes prototype testing for a member app and research supporting improvements to a public institutional website. Goodfit uses these examples only as evidence of experience across digital products, public services and consumer platforms; it does not republish testimonials or infer commercial outcomes.

Notes

The official contact page provides a project-enquiry form and a Brussels office at 1 rue du Marquis. The profile omits panel-size claims, prices, event dates, awards, founding dates and inferred headcount. Design and consulting are the closest available Goodfit categories for the agency's specialist research, workshop and training offer.